I've always received excellent, fair service here. They even provided rides to work when my car was in the shop for several days. David and Michael have been very helpful and I trust them to take care of my car.
They went the extra mile to make sure the repairs were done correctly and efficiently. There were no surprises when I went to pick up my car. It drives beautifully!!
Great service as always. Fits my car into the busy daily schedule and has it finished well before close. Lets me know what I need to consider, but isn't pushy about it.
Excellent customer service!
Outstanding and professional service. Highly recommend!
The guys at Japanese Auto Repair always provide the best service not only to my vehicle but also to their customers. I had broken my radio antenna which was hanging from my SUV so I drove by on my way home and they removed it so not to damage the side of my vehicle. When I took it back the next week to have the antenna installed, they sent me to work in an Uber and Michael came at lunch, picked me up and took me to the shop because my vehicle was ready. I just can't say enough nice things about David and Michael because I trust them and know everything is going to be done right the first time.
David and his team was astoundingly good. My 2003 Infiniti was caught in a flash flood. His team honestly and punctually let me know if was far less expensive than it could have been. I'll be going back.
Grandson's Prius overheated and shut down. I had it towed to JAR and Michael immediately diagnosed the problem, installed the replacement part, and the car continues to run amazingly well for 100,000+ miles.