Excellent customer service!
Outstanding and professional service. Highly recommend!
The guys at Japanese Auto Repair always provide the best service not only to my vehicle but also to their customers. I had broken my radio antenna which was hanging from my SUV so I drove by on my way home and they removed it so not to damage the side of my vehicle. When I took it back the next week to have the antenna installed, they sent me to work in an Uber and Michael came at lunch, picked me up and took me to the shop because my vehicle was ready. I just can't say enough nice things about David and Michael because I trust them and know everything is going to be done right the first time.
David and his team was astoundingly good. My 2003 Infiniti was caught in a flash flood. His team honestly and punctually let me know if was far less expensive than it could have been. I'll be going back.
Grandson's Prius overheated and shut down. I had it towed to JAR and Michael immediately diagnosed the problem, installed the replacement part, and the car continues to run amazingly well for 100,000+ miles.
Very professional service people. They performed a 60,000 mile service on my 2013 Ram at a very reasonable price and only did what was required by the manufacturer without trying to up-sell me for unnecessary work. I highly recommend Japanese Auto Repair for auto service. Mike was my service adviser.
Always helpful, good pricing and timely service. I have gone there with all my cars for the past 10 years.
Competent. Trustworthy. I always feel comfortable doing business here.